SAAS AND HOSTING SERVICE AGREEMENTS

We act for many cloud based service providers who supply software services online. Our expertise includes drafting and negotiating SAAS services agreements for providers who supply online services in Australia and offshore. Many of our clients include hosting service providers who store client data in the cloud. We can advise on the whole array of privacy law issues that need to be considered by hosting providers, and have particularly expertise drafting and negotiating Service Level Agreements (SLAs). 


ONLINE TERMS AND CONDITIONS

The reality is that the online Terms of Use are often an afterthought by an online provider. However, the Terms of Use are often the most important part of an online business because they govern the commercial arrangement between the service provider and its customers. We can help you put in place a solid and professional set of terms and conditions to govern your online business that will cover off the issues most important to you.


DOMAIN NAME DISPUTES, TRANSFERS AND SALES AND PURCHASE OF ONLINE BUSINESSES

We regularly assist clients with domain name disputes under the .au Dispute Resolution Policy (auDRP), the Uniform Domain Name Dispute Resolution Policy (UDRP) and in connection with the transfer of domain name registrations. We also regularly assist clients with the sale and purchase of online businesses.